Contact and feedback

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Building managementService requests, complaints, NOCs, bookings
[phone] [email]
Reception and securityAccess, deliveries, visitors, urgent issues
[phone, 24 hours]
Owners CommitteeOwner matters for the committee’s attention
[email]
This websiteCorrections or suggestions about the site
[info@waterfrontportal.com]

Raise it in writing with building management and keep the reference number.
If there’s no response or resolution within a reasonable time, file a complaint on Mollak through the Dubai REST app.
Escalate to RERA at the Dubai Land Department if the Mollak complaint is not resolved.

For emergencies call 999 (police), 998 (ambulance) or 997 (fire). Don’t use this form for emergencies.